SSG Introduces Enhanced Health Information Exchange (HIE) Solutions to Support Effective Communication Between Public Health Agencies

Lack of a common data platform hampers the ability of local, state, and federal teams to develop comprehensive responses to emerging health crises

NEEDHAM, Mass., October 6, 2022–(BUSINESS WIRE)–Strategic Solutions Group (SSG), which has provided technology services and solutions to public health departments across the United States for nearly two decades, today announced an initiative to help agencies to bridge the “data gap” by replacing legacy technology platforms and paper-based systems with health information exchange (HIE) solutions that allow them to appropriately access and securely share a patient’s medical information electronically from other jurisdictions – or even in their own communities – to help them create faster and better responses to public health situations.

“The fundamental problem is obvious: not only are various healthcare entities not sharing information through a single platform, but some of the most important data is not even stored electronically,” says Ted Hill, vice- Senior Chairman of SSG. “There is simply no reason for this to be the norm in 2022. Hospitals have stored health data on computers since the 1960s. The first step must be a commitment to fully digitize all patient records, which will not only provide better care options for individuals, but also enable health services to use this data and guide investment of time, human resources and investment decisions to develop related policies to everything from disease outbreaks to community health crises.

HIE is a general term that is often used in the context of the sharing of individual medical information between healthcare providers and can include everything from lab results to doctors’ notes to a list of medications a person take. According to the Office of the National Health Information Technology Coordinator (ONC), “Despite the widespread availability of secure electronic data transfer, most Americans’ medical information is stored on paper – in filing cabinets at various doctors’ offices. , or in boxes and records Although electronic health information exchange cannot replace provider-patient communication, it can improve the completeness of patient records (which can have a significant effect on care), as history, current medications, and other information are reviewed together during visits.”

Hill says that “the good news is that there is at least one HIE in almost every state in the country, and several states have several in place to provide a variety of services that are quite different from each other. The trick is to build HIEs that create a health record for every person in the state, improve healthcare operations by aggregating as much data as possible from a variety of sources, and use the data to enable investments and implement statewide policy changes that will reduce costs and improve care.

For more information on SSG’s HIE solutions, visit SSG

About SSG

SSG is dedicated to modernizing the delivery of essential services in our communities. For two decades, SSG has partnered with more than dozens of states and municipalities to improve their workflow, data management, and IT systems implementation and operation. SSG’s flagship product, Casetivity, was specifically designed to automate critical workflows in public health organizations. SSG’s suite of public health solutions transforms the way these organizations manage and execute their programs through data management and workflow automation.

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Cameron Thomas for SSG
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