Pine Rest Christian Mental Health Services Receives MHA Advancing Safe Care Award – MHA

personal care advancement awardOn June 30, the MHA announced the winner of its 2021 Advancing Safe Care Award, honoring a dedicated team at Pine Rest Christian Mental Health Services in Grand Rapids. The award was announced at the association’s annual meeting of members.

The MHA Advancing Safe Care Award recognizes health care teams at MHA member hospitals who demonstrate a fierce commitment to providing care to diverse patient populations, show evidence of an improved safety culture, lead the charge for quality improvement and are transparent in their efforts to improve health care.

Pine Rest Christian Mental Health Services established a special care unit in 2020 for behavioral health patients who tested positive for COVID-19 and a residential unit for patients who tested positive for COVID-19 in the adult foster care system. Pine Rest was the only behavioral health facility in western Michigan accepting psychiatric patients with COVID-19 and one of few in the state. Inspired by healthcare workers serving the sickest COVID-19 patients, Pine Rest employees have sought to ease their burden while providing high-quality behavioral healthcare.

The hospital renovated the unit space and trained staff in the use of telehealth equipment, allowing patients to attend groups and classes virtually from their rooms. Clinical and non-clinical staff have been trained to wear personal protective equipment, which was previously rarely needed. Infection prevention and risk teams have developed protocols for testing patients and staff. All nurses in the special care unit have been trained in collecting samples for testing, and a performance improvement project has strengthened their ability to assess and manage patients’ pain.

Pine Rest has developed a COVID-19 dashboard, notifying staff of positive patients and staff members. Information was regularly shared with the Kent County Health Department, area hospitals and state behavioral health units to coordinate efforts.

For more information about the Pine Rest Special Care Unit, contact Harmony Gould, Vice President of Hospital and Residential Services, at Pine Rest at (616) 455-5000.

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